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​​​​​​​​​​​Projects under Construction

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​​​PROJECTS UNDER CONSTRUCTION

​​​​TO VIEW INTERACTIVE PROJECT MAP CLICK HERE ​

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​​​​Office of Court Administration 

Appointment and Fees Reports

2018

​​​​​​The Coppell Fire Department application process for Firefighter/Paramedics, Firefighters currently in Paramedic school, and Paramedics ended October 19, 2018 at 5:00 pm. The department is adding a 4^th Fire Station along with 16 new members. Please keep an eye out for future applications openings by examining the "Employment Opportunities" section on the City of Coppell Human Resources page.

The Coppell Fire Department is a progressive department that remains on the forefront of setting industry standards while "Building a Community for Life".  We provide fully staffed Paramedic Engines, a Truck Company and Ambulances while specializing in Technical Rescue including, Trench and Confined Space.

Qualifications

The Applicant must be 18 years of age with a high school diploma or GED equivalent.

The Applicant must possess a valid State of Texas Class C driver's license or be able to obtain a valid State of Texas Class C driver's license upon hiring.

In addition, MUST meet ONE of the following requirements:

• Paramedic Certification with the Texas Department of State Health Services or National Registry Paramedic Certification. (Fire Recruit salary $56,380.50 during sponsored Fire Academy)
• Basic Structure Fire Certification from the Texas Commission on Fire Protection or equivalent (IFSAC Seal FF1 & FF2) and enrolled in a Certified Paramedic Program (Fire Recruit salary $56,380.50 for remainder of EMT/P training )
• Basic Structure Fire Certification from the Texas Commission on Fire Protection or equivalent (IFSAC Seal FF1 & FF2) and Paramedic Certification with the Texas Department of State Health Services or National Registry Paramedic Certification (Firefighter/Paramedic $64,374.00)

Benefits

The City of Coppell offers a comprehensive benefits package to include:

• Texas Municipal Retirement System (with city match contribution 2:1)
• 457 Deferred Compensation Plan
• Paid Vacation, Holidays, Sick Leave
• Longevity Pay $ 6.00 / month
• Medical, Dental, Vision, Life and Disability Insurance
• Employee Assistance Program
• College Tuition Reimbursement

Salary Range Certified Firefighter/Paramedic: $64,374.00 to $81,248.00 with additional incentive pay for the following:

• $5,000 Signing Bonus for applicants with current Basic Structure Fire Certification from the Texas Commission on Fire Protection or equivalent and Paramedic Certification with the Texas Department of State Health Services or National Registry Paramedic Certification upon hiring.
• 1% Lump Sum Bonus upon completion of probation for all new members
• Step Pay Plan
• TCFP Certification for Intermediate and above $50 - $150/month
• Critical Care Certification $100/month
• Field Training Paramedic $300/month
• Bachelors or Masters College Degree $100 -$150/month

Hiring process:

• Written Test
• Physical Agility Test
• Interview with the Applicant Review Board
• Medical Physical
• Drug Screening
• Background Investigation
• Psychological Profile
• Polygraph Examination
• Fire Chief Interview

Physical Agility Test:

• Event 1: Stair Climb (3 minutes @ Level 6 with 50lb. weighted vest)
• Event 2: Kaiser Sledge Swing
• Event 3: Hose Drag (150' of non-charged 1-3/4" hose)
• Event 4: Kettle Bell Carry (2x 45lb. weights)
• Event 5: Ladder Raise and Extension (24' ladder)
• Event 6: Ladder Shoulder Carry (16' ladder)
• Event 7: Maze (Black out Maze with Internal Obstacles)
• Event 8: Rescue (165lb. Rescue Mannequin)
• Maximum Time Allotment: 10 minutes 30 seconds

Coppell Fire Department Physical Agility Test Video

Coppell Fire Department PAT Grade Sheet

For information about joining the Coppell Fire Department please contact Captain Jarret Parr at jparr@coppelltx.gov, visit ​the Fire Department website​, or you may contact the Fire Department Administration at 972-304-3512.

To apply, please visit https://www.governmentjobs.com/careers/coppell/​.

The City of Coppell is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Coppell will provide reasonable accommodations                to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.

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​​​​Court Announcements

Please join the Coppell Municipal Court, 130 Town Center Blvd., in celebrating Municipal Court Week.  Municipal Court Week is celebrated November 5-9, 2018, extending appreciation to the municipal judges, court clerks, and marshals throughout Texas, as well as presiding and alternate municipal judges and court support personnel for the vital services performed and their exemplary dedication to each community. 

Stop by and say hello while enjoying a treat and refreshments!

• Monday- Coffee and Donuts (8:30am-11am)
• Tuesday- Chocolates
• Wednesday- Cookies
• Thursday- Snacks
• Friday- Cake

​***The Coppell Municipal Court has a delayed opening once a month. The date of this delayed opening as well as any other announcements are posted in red below. 

The Coppell Municipal Court will have a delayed opening on Friday, November 16, 2018 at 9 am.

Upcoming Delayed opening Dates:

2018

• December  14th

2019

• January 25th
• February 22nd
• March 29th
• April 26th
• May 31st
• June 28th
• July 26th
• August 30th
• September 27th
• October 25th
• November 22nd
• December 27th

Click here for TEEN COURT DATES

Back to Municipal Court Homepage

​​​​​Food Safety and Restaurant Scores

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City of Coppell water utility customers will soon start seeing their water meters replaced as part of the City's Advanced Water Meter System project, a new service enhancement initiative to install advanced metering infrastructure (AMI) throughout the community. The city-wide installation of 13,375 new meters is projected to take 14 months. Once installed, the new meter system will provide customers with more accurate water usage data that is updated multiple times throughout the day, water budget and water consumption threshold alerts, comparative data, leak alerts and notifications from the City. Consumption data will be updated on an internet-based customer dashboard that can be accessed from a computer, tablet or smart phone. 

City Manager Mike Land explained how the Advanced Water Meter System project is part of the City's larger efforts to utilize technology to become what is referred to in the marketplace as a "Smart City."

"We are actively looking for ways to use data and technology to enhance our customer experience, City's services, livability and sustainability," he said. "The Advanced Water Meter System project aligns perfectly with these goals."

With the Advanced Water Meter System, Coppell residents will have access to data that will give them an increased understanding of their water consumption. In turn, City staff will be better equipped to assist customers.

"If someone calls and they don't believe that they used that much water, right now the only thing we can do is go out and look at the meter to see if they have a leak or have the meter tested," said Kim Tiehen, Assistant Director of Finance for the City of Coppell. "With this technology, we're going to be able to show them what is happening with their consumption. They're going to be able to graph it, and they're going to be able to see it. This will allow us to provide a level of customer service that was unattainable before."

Currently, the City uses three types of metering systems and multiple meter brands. This variability poses operational challenges for City staff. The Advanced Meter System project will include one type of system and one brand for all meters, which will better equip City staff to maintain operations, manage inventory, and provide all customers with the same level of customer service.

Once the meters are installed and customers start accessing the data from their new meters, the information will allow them to more closely monitor their water consumption and adjust their usage accordingly. In turn, it will provide the City more accurate utility analytics and customer consumption data, better meter data management, increased customer transparency, a reduction in water loss, a reduction in labor costs, a baseline for distribution leak detection and the ability to send alerts and messages to customers. In short, customers will be given the tools and data they need to better plan and "Get to Know Your H20."

The City utilized performance contracting to partner with Siemens, who studied the City's current system and developed a design build program to install the advanced meters. According to Tiehen, the Advanced Water Meter System project will increase the accuracy of meter reads and actual water consumption, which will provide the City with higher revenues without increasing water rates. The additional funding, along with the operational savings, will fund the project over the next 15 years. Additionally, the City will be able to reduce the costs associated with the current meter-reading process.

"The City currently sends out designated employees to manually read meters," said Tiehen. "The automated process will allow us to reduce the cost – both in dollars and time – of reading meters."

Coppell City Council approved the $6.8 million Advanced Water Meter System project at the April 24, 2018 meeting, and the funding was secured as part of the July 24, 2018 Certificate of Obligation issuance. 

Crews will begin installing new meters soon, notifying residents and businesses days in advance with door hangers and other communications. Concurrently, City representatives will begin educating customers on how to use the internet-based dashboard.

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City of Coppell water utility customers will soon begin seeing their water meters replaced as part of the City's Advanced Water Meter System project, a new service enhancement initiative to install advanced metering infrastructure (AMI) throughout the community. The city-wide installation of 13,375 new meters is projected to take 14 months and will impact every home and business in the community.

FAQ's

Why did my water bill increase?
When will my meter be replaced?
How will a resident/business know someone is a member of the water meter team?
Will the water meter team need access to my home?
What will my property look like after the meter has been installed?
Is there anything the resident/business needs to do after their water meter has been replaced?
How does the new meter benefit me?
Why is the City replacing my water meter (or why is the City replacing all the water meters)?
Will I still be able to open the meter box with a standard meter key in order to turn the water off in an emergency?
In older houses that don't already have a check valve, will a check valve be installed along with the new meter?   
Do you have any info on if/when smart gas meters are coming? 
If my bill goes up how do I know it is correct?  
Can I elect to opt out of the new meter project if I do not want a new water meter?​

Why did my water bill increase?
During the project planning, a random test of sixty-three residential meters, conducted by a third party, revealed that the current meters are registering, on average, about 90% of the water actually used. The test also found that of the sixty-three meters, five meters, or 8% of the meters tested, were registering no usage. Since that testing, the City has found that on average, at any given time, there are approximately 700 meters, or 5% of the system's meters, are not registering usage. 

With the more accurate meters, it is very possible that members of the community will receive bills that are higher than statements for a corresponding month in a previous year. It is highly likely that comparing consumption history of the old meter to the new meter will be significantly different for many customers because their meter was not registering all of their water usage. For some, it is possible their meter has not been registering any usage. In both instances, customers can expect to receive a larger bill than they did previously.

When will my meter be replaced?
Currently, the City is working with the installation team and project manager to establish the replacement timing of each area of town. Each customer will receive a letter in the mail providing information concerning when the water meter team will be installing in their area. Additionally, the City will call, email and text residents who have signed up for NotifyCoppell to inform residents when the water meter team will be in your neighborhood.

How will a resident/business know someone is a member of the water meter team?
The truck used by the water meter team will have a "water meter team" sticker on its door. Team members will be wearing bright yellow shirts with "PMI" on the front left corner of the shirt and will also have a picture ID badge with them. The badge also provides two phone numbers for the citizen to call to confirm the identity of the person. One phone number will contact the Utility Billing number, and the other number connects to the PMI 24-hour line. Water meter team supervisors will be wearing a bright yellow safety vest with "Water Meter Team Supervisor" printed on the back of the vest.

Will the water meter team need ac​cess to my home?
No, no one will need to enter your home. In fact, water team members are not allowed to enter homes.

What will my property look like after the meter has been installed?
The property will be left in the same condition as it was prior to installation. 

Is there anything the resident/business needs to do after their water meter has been replaced?
Residents will find a yellow door hanger on their door notifying them that they received a new water meter. The door hanger provides information concerning steps to take prior to using their water.

If you run a business, the water meter team will coordinate a convenient time to replace each businesses water meter. Each business will be provided with a door hanger when their meter is replaced.

How does the new meter benefit me?
Soon after the meters are installed, customers will have access to an internet-based customer dashboard that can be accessed from a computer, tablet or smartphone. The dashboard or customer portal will provide residents and businesses with access to usage data from their new meters. Residents and businesses will be able to more closely monitor their water consumption and adjust their usage accordingly. In addition, a leak alert can be set that notifies the account holder if the system is detecting a leak at their home or business. The customer can also setup usage alerts which will generate an email when the account registers the usage established by the account holder. In short, customers will be given the tools and data they need to better plan and "Get to Know Your H20".

Why is the City replacing my water meter (or why is the City replacing all the water meters)?
Currently, the City uses three types of metering systems and multiple meter brands that range in age from three years to over 10 years. This variability poses operational challenges for City staff. The Advanced Meter System project will include one type of system and one brand for all meters, which will better equip City staff to maintain operations, manage inventory, and provide all customers with the same level of customer service.

Will I still be able to open the meter box with a standard meter key in order to turn the water off in an emergency?
Yes, a standard meter key will open the lid.

In older houses that don't already have a check valve, will a check valve be installed along with the new meter?
No.

Do you have any info on if/when smart gas meters are coming? 
Currently, it is unknown.

If my bill goes up how do I know it is correct? 
The advance water meter system brings improved accuracy as compared to the current water meters. During the development and investigation phase of this project, existing meters that were tested were found to only be registering approximately 90% of actual water used and some were registering no usage. The new automated readers are expected to register at least 98% of actual water usage.

To verify meter accuracy, every meter shipped by Sensus is tested for accuracy according to American Waterworks Standards before leaving the factory. All test results are attached to the meter to ensure accuracy and quality.  The City has also contracted with Siemens to randomly select and test water meters each year to determine if the meters are accurately reading usage.  The meters will be sent by Siemens to a third party for testing with the results shared with the City Council.

Can I elect to opt out of the new meter project if I do not want a new water meter? ​
No, all meters will be replaced with the new advanced water meters. The advanced water meter project provides:

1. Standardization​
   • One-meter brand, one-meter reading method, and one method to populate the billing system which will create efficiencies for the Public Works employees who are responsible for maintaining the infrastructure
   • Reduces labor cost related to obtaining usage information necessary for preparing monthly bills.
   • Simplify the billing process since only one billing import method will be needed. ​ ​
2. Customer Service​​​
   • Currently, we provide reactive customer service because we are not able to see water usage until the meters are read each month. The new system will allow Utility Billing (UB) to provide proactive customer service rather than reactive to all customers. Instead of obtaining usage once a month, UB will have access to usage each day. This will allow us to generate reports concerning leaks and unusual usage, so UB can notify customers who can then address a possible leak or rogue irrigation system sooner rather than later. ​
3. Improve Coppell’s Conservation Efforts
   • ​Currently, customers have no way to view their usage and make adjustments throughout the month to control their consumption and ultimately their water bill.  The new system will help customers gain deeper insight and understanding on how and when they use water as they will have access to a customer portal where they can set:​

• ​Daily usage alerts – alerts you to when you are using more than a given amount in a day.​ 
• Billing cycle usage alerts  - alerts you when you are using more than a given amount in a billing cycle. 
• ​​​Vacation usage alerts – if usage occurs when you are away on vacation​

If you have questions or concerns, please call 972-304-3695.

If you are experiencing issues after the new meter

installation and need assistance, please call 877-853-2923 (toll-free).

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HOTEL OCCUPAN​​​CY TAX​

The City of Coppell levies a tax rate of seven percent (7%) on the cost of occupancy of any sleeping room furnished by any hotel where the cost of occupancy is at the rate of two dollars ($2.00) or more per day.  Taxes collected should be reported and paid to the City on a quarterly basis.  The only approved form of payments are checks and money orders.  Please mail the quarterly Hotel Occupancy Report and payment to:

City of Coppell
c/o Finance - Hotel Occupancy Report
PO Box 9478
Coppell, Texas 75019

W​​​HO MUST FILE A HOTEL OCCUPANCY REPORT?​​

Entities that operate as a sole owner, partnership, corporation, or other organization that owns, operates, manages, or controls any hotel, motel, or bed and breakfast within the City of Coppell. This includes property owners who rent their home or a portion of their home for periods less than 30 days as a short-term rental. (Please see the Code Compliance Page for more information.​​)

Complete and detailed records must be kept of all receipts reported and exemptions or reimbursements claimed so that reports can be verified.  

​Failure to file this report and pay applicable taxes may result in collection action, as prescribed by Title 2 of the Tax Code.​

​​​Please call 972-304-3692 or email sratton@coppelltx.gov​ with any questions.

HELPFUL LINKs

​​​City of Coppell Hotel Occupancy Tax Ordinance No. 2018-1503

Code Compliance Department

TAX CODE CHAPTER 156. Hotel Occupancy Tax​

TAX CODE CHAPTER 351. Municipal Hotel Occupancy Tax

Texas Comptroller Hotel Occupancy Tax Information

Hotel Occupancy Tax Exemption

Hotel Occupancy Tax FAQs

Non Profit Exempt Entity Status Search

Texas Hotel Occupancy Tax Exemption Certificate​​

​​​Our Mission

Our purpose is to provide for the health, safety and quality of life for our citizens, and in doing so, provide a foundation for building a better community.

OUR Vision

Building Community through Public Service will enable our community to
achieve its desired goal of creating a Family Community for a Lifetime.

​​​​​​​​​​​​​​​​​​NOW OPEN

OPENING SOON

HOW TO BE ADDED TO THE LIST

​​​City Man​ager'S Office Staff​

The Building Inspections Division administers and enforces the building construction, fire, zoning, and neighborhood integrity codes and ordinances in an effort to ensure a safe, well maintained community.

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​Contractor Information

The Building Inspections Department requires contractors who do construction work in Coppell to register with the city.

Fee Schedule / Forms and Applications

Other Forms and Applications:

• Certificate of Occupancy
• Clean and Show​
• Board of Adjustment​
• Building and Standards (Please contact 972-304-3500)

Adopted Codes and Ordinances

Rental Registration Program

Registration Forms and Inspection Checklist:

FOR POWER OUTAGES:

Emergency (after business hours) building inspections

To schedule an emergency building inspection please call the Emergency Hotline at 972-304-3551.

For Emergency Gas Leaks:

• If you smell gas, call Atmos at 1-866-322-8667 or 911.
• Licensed Registered Plumber will need to obtain a permit.  If after normal business hours, on weekends, or holidays please submit a permit the next business day.  (For a list of registered plumbers click here.)
• Once the job is completed the Licensed Plumber will call the emergency hotline at 972-304-3551 and schedule an inspection.
• The on-call Inspector will make the necessary arrangements to inspect the repair and/or gas test.  (To see the On-Call list click here.)
• Once the inspection has passed the Inspector will release it to Atmos.
• The Homeowner will then need to contact Atmos to re-connect the gas line.  Atmos will not allow the Inspector to schedule the re-connect.

Frequently Asked Questions

Why does the City of Coppell require building permits?

The City of Coppell requires permits to verify that the construction or development will comply with building codes and zoning ordinances.  The building codes and zoning ordinances are adopted by the city council.  The development projects are also inspected to insure that they comply with all current building codes.

How do I request an after-hours EMERGENCY Building Inspection?

If you smell gas, call Atmos at 1-866-322-8667 or 911. To schedule an emergency Building Inspection (Gas Leak/Electrical Re-Connect) please call the Emergency Hotline at 972-462-5150.

Construction Noise

Construction activity is only allowed between the hours of 7 am and 7 pm, Monday through Friday, and between the hours of 9 am and 7 pm on Saturday, Sundays, and legal holidays.  An exception to these hours may be granted for special conditions.

How can I apply for a Special Events Permit?

For Special Events permits please contact Tiffany Anderson at 972-304-7052.

DIVISION STAFF