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Safe Routes

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Contact: tanderson@coppelltx.gov
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​​​​​​​​​​​​SAFE ROUTES TO SCHOOL​

The City of Coppell wants to encourage families to get to school in a healthy and safe way - by walking! Click on the school below to see a detailed map with crossing guard locations for each school zone. 

VIEW INTERACTIVE MAP​


Elementary Schools

Austin Elementary - Overview  Zoom
Cottonwood Creek - Overview  Zoom
Denton Creek ElementaryOverview Zoom
Lakeside ElementaryOverview  Zoom
Lee ElementaryOverview Zoom
Mockingbird ElementaryOverview  Zoom
Riverchase Elementary - Overview Zoom
Pinkerton ElementaryOverview  Zoom
Town Center ElementaryOverview  Zoom
Valley Ranch ElementaryOverview  Zoom
Wilson ElementaryOverview Zoom

Please Note -
The school and the routes associated with them have been provided in some cases for those located outside the City of Coppell’s boundaries but within the CISD, LISD or CFBISD boundaries.  In these instances, information was obtained from the adjacent cities or independent school districts.  The accuracy of this data has not been corroborated.

DISCLAIMER: The information provided on this webpage and associated maps is to intended to identify designated routes to school. The term “Safe Routes to School” is used to identify routes that include added travel safeguards for pedestrians and bicyclists (e.g. crossing guards, 20 mph school zones, etc.). No promise or guarantee of personal safety is expressed or implied.

​​​

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Become-a-Coppell-Firefighter

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​​​​​The Coppell Fire Department is now accepting applications for Firefighter/Paramedics, Firefighters currently in Paramedic school, and Paramedics until October 19, 2018 at 5:00 pm. The department is adding a 4th Fire Station and we are looking to expand by 16 members.

The Coppell Fire Department is a progressive department that remains on the forefront of setting industry standards while "Building a Community for Life".  We provide fully staffed Paramedic Engines, a Truck Company and Ambulances while specializing in Technical Rescue including, Trench and Confined Space.

Qualifications

The Applicant must be 18 years of age with a high school diploma or GED equivalent.

In addition, MUST meet ONE of the following requirements:

  • Paramedic Certification with the Texas Department of State Health Services or National Registry Paramedic Certification. (Fire Recruit salary $56,380.50 during sponsored Fire Academy)
  • Basic Structure Fire Certification from the Texas Commission on Fire Protection or equivalent (IFSAC Seal FF1 & FF2) and enrolled in a Certified Paramedic Program (Fire Recruit salary $56,380.50 for remainder of EMT/P training )
  • Basic Structure Fire Certification from the Texas Commission on Fire Protection or equivalent (IFSAC Seal FF1 & FF2) and Paramedic Certification with the Texas Department of State Health Services or National Registry Paramedic Certification (Firefighter/Paramedic $64,374.00)
  • Valid State of Texas Class C driver's license.

Benefits

The City of Coppell offers a comprehensive benefits package to include:

  • Texas Municipal Retirement System (with city match contribution 2:1)
  • 457 Deferred Compensation Plan
  • Paid Vacation, Holidays, Sick Leave
  • Longevity Pay $ 6.00 / month
  • Medical, Dental, Vision, Life and Disability Insurance
  • Employee Assistance Program
  • College Tuition Reimbursement

Salary Range Certified Firefighter/Paramedic: $64,374.00 to $81,248.00 with additional incentive pay for the following:

  • $5,000 Signing Bonus for applicants with current Basic Structure Fire Certification from the Texas Commission on Fire Protection or equivalent and Paramedic Certification with the Texas Department of State Health Services or National Registry Paramedic Certification upon hiring.
  • 1% Lump Sum Bonus upon completion of probation for all new members
  • Step Pay Plan
  • TCFP Certification for Intermediate and above $50 - $150/month
  • Critical Care Certification $100/month
  • Field Training Paramedic $300/month
  • Bachelors or Masters College Degree $100 -$150/month

Hiring process:

  • Written Test
  • Physical Agility Test
  • Interview with the Applicant Review Board
  • Medical Physical
  • Drug Screening
  • Background Investigation
  • Psychological Profile
  • Polygraph Examination
  • Fire Chief Interview

Physical Agility Test:

  • Event 1: Stair Climb (3 minutes @ Level 6 with 50lb. weighted vest)
  • Event 2: Kaiser Sledge Swing
  • Event 3: Hose Drag (150' of non-charged 1-3/4" hose)
  • Event 4: Kettle Bell Carry (2x 25lb. weights)
  • Event 5: Ladder Raise and Extension (24' ladder)
  • Event 6: Ladder Shoulder Carry (16' ladder)
  • Event 7: Maze (Black out Maze with Internal Obstacles)
  • Event 8: Rescue (165lb. Rescue Mannequin)
  • Maximum Time Allotment: 10 minutes 30 seconds

Coppell Fire Department Physical Agility Test Video

Coppell Fire Department PAT Grade Sheet

For information about joining the Coppell Fire Department please contact Captain Jarret Parr at jparr@coppelltx.gov, visit ​the Fire Department website​, or you may contact the Fire Department Administration at 972-304-3512.

To apply, please visit https://www.governmentjobs.com/careers/coppell/​.

The City of Coppell is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Coppell will provide reasonable accommodations                to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.

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Planning

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​265 Parkway Blvd.
Coppell, TX 75019
​P.O. Box 9478 
972-304-3678
​​Fax: 972-304-3570
planning@coppelltx.gov

  ​  

​​Mission

The Planning Department is responsible for land u​se development management through administration of the Zoning Ordinance and Subdivision Regulations, implementation of the Thoroughfare Plan, Streetscape Plan, other physical development plans, ordinances, policies and procedures of the city.  The Planning Department:

The Planning and Zoning Commission

The Planning and Zoning Commission​ is a recommending body to the​ City Council on planning issues, including zoning, platting, ordinance amendments and related planning matters. They are the Site Plan approval authority and have been granted the right to approve Final Plats in some instances​.​
View current Commission members​. 

​The next scheduled meeting will be held on October 18, 2018.
Planning & Zoning Commission Meetings are routinely held:

    • 3rd Thursday of every month at 255 Parkway Blvd., Coppell, TX 75019 
    • 6:00 PM Work Shop Session in the 1st Floor Conference Room 
    • 6:30 PM Regular ​Meeting in the City Council Chambers
    • The Agenda/Packet is available the Friday before the scheduled meeting.

Frequently Asked Questions

​How large is Coppell? 

The city is 14.71 square miles.​

What is the city's current population? 

41,100 as of January 1, 2018.

What is the role of the Planning and Zoning Commission? 

The Planning and Zoning Commission is a recommending body to the City Council on all zoning, platting, and development matters. They are the Site Plan approval authority and have been granted the right to approve Final Plats in some instances​.​​​

How often does the Planning and Zoning Commission meet? 

The Planning and Zoning Commission meets every third Thursday of each month at 6:30 p.m. in the Council Chambers.

How can I obtain specific information on upcoming zoning cases? 

​Call the Planning Department at (972) 304-3678 and ask to speak with a planner on staff. The zoning cases are listed on the Planning and Zoning Commission and City Council agendas posted in City Hall at least 72 hours prior to the respective meetings, and are published in the Citizens' Advocate newspaper. Planning and Zoning Commission Agendas, Minutes and Packets are available in the Public Document Database. Access these via the City Secretary parent folder, 10-Boards & Commissions subfolder, and then the Planning and Zoning Commission subfolder.

Who is notified with regards to a zoning change request?

All property owners on the most recently approved tax roll located within 200 feet of the zoning change request are notified by mail at least 10 days prior to the Planning and Zoning Commission meeting. A zoning notification sign is also placed on the subject property 10 days prior to the hearing and remains on the property until the city takes action on the request.

What can be done if I oppose the rezoning of property within my neighborhood? 

Send in your written opposition to the Planning Department prior to the Planning and Zoning Commission meeting. The planning staff may be contacted to obtain detailed information on the case. A staff report is available the Monday before the Planning and Zoning Commission meeting. Encourage all surrounding property owners to attend the public hearing.

Can City Council overrule a zoning recommendation for denial forwarded by the Planning and Zoning Commission? 

Yes. It would take an affirmative vote of at least three-fourths of all the members of City Council (6 out of 7) to overrule a recommendation of the Planning and Zoning Commission that a proposed zoning change be denied.

How much opposition is necessary to require an affirmative vote of at least three- fourths of all members of the City Council? 

The protest must be written and signed by the property owners of at least 20% of either the area of lots or land covered by the proposed change or the areas of lots or land immediately adjoining the area covered by the proposed change, extending 200 feet from that area.

What is the difference between the Comprehensive Plan and the Zoning Ordinance? 

The Comprehensive Plan is a long-range plan intended to direct growth and physical development of a community for decades. The plan includes policies relative to physical development, transportation, parks and open space and economic development. It provides for the distribution and relationship of various land uses. The plan also serves as a basis for future development recommendations. Whereas, the Zoning Ordinance regulates the use of land and site development. It controls size of land area, size of yards, building coverage, height of structures, amount of landscaping, among several other things. Any violation of the Zoning Ordinance carries a penalty of up to $2,000 dollars for each offense.​​​

​​​

STAFF

​​

​Mindi Hurley
​Director of Community Development​

Phone: 972-304-3677
Email: mhurley@coppelltx.gov​​

Marcie Diamond,  AICP​

Assistant Director of Community Dev/Planning

Phone: 972-304-3676​​
Email: mdiamond@coppelltx.gov
Mary Paron-Boswell, AICP            
Senior Planner
Phone: 972-304-3675
Email: mparon-boswell@coppelltx.gov​    

                                                                                                        

CORE

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Contact: Tiffany Anderson
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​Coppell, TX 75019
​972-304-7077​
​​Monday - Thursday: 5 AM to 10 PM
Friday: 5 AM to 8 PM
​Saturday: 7 AM to 6 PM
Sunday: 1 PM to 6 PM


 ​

​​Me​m​ber​sh​​ip​​​​​​​​

​​Fitness Center​​

​Aquatics​​

​Sunshine Room

Rentals​​​

Register for Classes

 

Recreation classes & activities: 



 

FEATURING: 

  • 3,300 square-foot fitness room, complete with state-of-the-art cardiovascular and strength-training equipment
  • Indoor and outdoor pools, including play areas, slides, and lap lanes
  • Gymnasium
  • Studio space​
  • Indoor track
  • Classroom space 

 
PASS OPTIONS
Annual, 3-Month, Youth, and Day Passes include the use of swimming pools, gym, fitness center, and group exercise classes.   Proof of current address must be provided at time of purchase.  Dual family households with a senior must pay the regular family rate.  See Pricing and Information link below for detailed information. Family passes also include entry to the Sunshine Room. 
 Pricing and Information​

 

 

FITNESS

Group Exercise classes, Virtual Exercise classes, free-weights, machine-weights, cardio machines, indoor track, and an outdoor circuit area are available for use by individuals 13 years and older. Users aged 13 - 15 must have a parent-signed waiver and complete an orientation.

 
 Personal Training Information​                   Personal Training Request Form​​  *
               *​You can submit this form by printing and bringing it with you to The CORE or via email to JWinters@coppelltx.gov​
 

GYMNASIUM

The gymnasium is available for drop-in basketball.  Organized practices are permitted by reservation only.  Basketballs may be checked out at the front desk.  The gym is also available for open volleyball and badminton play, during certain hours. 
 
   

​​AQUATICS

Indoor pools are open year-round.  The outdoor pool area is open during the summer season, from Memorial Day Weekend (May 27) to Labor Day (September 4), when school is out.
Pool schedules are subject to change without notice:           
Fall 2018 - Indoor Pool Schedule

​​​​​​​​​
Indoor Pool (Year Round)
Mon​​day - Thursday: 5 AM - 9 PM
Friday: 5 AM - 8 PM
Saturday: 8 AM - 6 PM
Sunday: 1 PM - 6 PM
Outdoor Pool (Memorial - Labor Day)
Mon​​day - Thursday: 10 AM - 8 PM
Friday: 1 PM - 8 PM
Saturday: 10 AM - 6 PM
Sunday: 1 PM - 6 PM


The CORE offers Learn to Swim Lessons year round for ages 3 - 14. For a listing of classes offered, please check out our Activity Guide above, call, or visit the facility in person.  There are Learn to Swim Scholarships available to those who qualify (limited quantities available).  Click here for more information and to view the application.  For questions, please call the Aquatics office at 972-304-7037.
 

 
​​​​​​​​​RENTALS AND PARTIES
The pools, gymnasium, and multi-purpose rooms are available for rental (Times and rates vary). For additional information, please call the facility at 972-304-7077 or visit the Front Desk staff.  

 
To request a rental, please complete a RENTAL REQUEST FORM​ and submit it via email to CORE@coppelltx.gov or in-person.  By submitting a rental request form, you are not guaranteed​ availability and/or approval. 
 
The CORE also offers summer outdoor party rentals.  Please complete the OUTDOOR RENTAL REQUEST FORM and submit via email to CORE@Coppelltx.gov. By submitting a request form, you are not guaranteed availability and/or approval. 


Parties
The CORE offers different options for hosting birthday parties including room and tent rentals depending on the season, sports team parties, or other celebrations.  Please complete and submit a rental request form (links above). ​​​​

 

SUNSHINE Room 

The Sunshine Room is available for the children of pass users. Family Pass Holders include free entry to the Sunshine Room. Additional Pas​ses can be purchased at the front desk.  Due to our staff-to-child ratio, space is limited; reservations are recommended.  Please see our Sunshine Room brochure​ for more information. Call 972-304-7039 for availability and reservations.

 

 

REGISTRATION

Program registration can be done in-person at the Front Desk or online at www.cop​pellactivities.com​.  Create an account today!​

 

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FAQs Know Your H2O

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​​​            


 

In October, City of Coppell water utility customers will begin seeing their water meters replaced as part of the City's Advanced Water Meter System project, a new service enhancement initiative to install advanced metering infrastructure (AMI) throughout the community. The city-wide installation of 13,375 new meters is projected to take 14 months and will impact every home and business in the community.

FAQ's

Why did my water bill increase?
When will my meter be replaced?
How will a resident/business know someone is a member of the water meter team?
Will the water meter team need access to my home?
What will my property look like after the meter has been installed?
Is there anything the resident/business needs to do after their water meter has been replaced?
How does the new meter benefit me?
Why is the City replacing my water meter (or why is the City replacing all the water meters)?
Will I still be able to open the meter box with a standard meter key in order to turn the water off in an emergency?
In older houses that don't already have a check valve, will a check valve be installed along with the new meter?   
Do you have any info on if/when smart gas meters are coming?

Why did my water bill increase?
During the project planning, a random test of sixty-three residential meters, conducted by a third party, revealed that the current meters are registering, on average, about 90% of the water actually used. The test also found that of the sixty-three meters, five meters, or 8% of the meters tested, were registering no usage. Since that testing, the City has found that on average, at any given time, there are approximately 700 meters, or 5% of the system's meters, are not registering usage. 

With the more accurate meters, it is very possible that members of the community will receive bills that are higher than statements for a corresponding month in a previous year. It is highly likely that comparing consumption history of the old meter to the new meter will be significantly different for many customers because their meter was not registering all of their water usage. For some, it is possible their meter has not been registering any usage. In both instances, customers can expect to receive a larger bill than they did previously.

When will my meter be replaced?
Currently, the City is working with the installation team and project manager to establish the replacement timing of each area of town. Each customer will receive a letter in the mail providing information concerning when the water meter team will be installing in their area. Additionally, the City will call, email and text residents who have signed up for NotifyCoppell to inform residents when the water meter team will be in your neighborhood.

How will a resident/business know someone is a member of the water meter team?
The truck used by the water meter team will have a "water meter team" sticker on its door. Team members will be wearing bright yellow shirts with "PMI" on the front left corner of the shirt and will also have a picture ID badge with them. The badge also provides two phone numbers for the citizen to call to confirm the identity of the person. One phone number will contact the Utility Billing number, and the other number connects to the PMI 24-hour line. Water meter team supervisors will be wearing a bright yellow safety vest with "Water Meter Team Supervisor" printed on the back of the vest.

Will the water meter team need access to my home?
No, no one will need to enter your home. In fact, water team members are not allowed to enter homes.

What will my property look like after the meter has been installed?
The property will be left in the same condition as it was prior to installation. 

Is there anything the resident/business needs to do after their water meter has been replaced?
Residents will find a yellow door hanger on their door notifying them that they received a new water meter. The door hanger provides information concerning steps to take prior to using their water.

If you run a business, the water meter team will coordinate a convenient time to replace each businesses water meter. Each business will be provided with a door hanger when their meter is replaced.

How does the new meter benefit me?
Soon after the meters are installed, customers will have access to an internet-based customer dashboard that can be accessed from a computer, tablet or smartphone. The dashboard or customer portal will provide residents and businesses with access to usage data from their new meters. Residents and businesses will be able to more closely monitor their water consumption and adjust their usage accordingly. In addition, a leak alert can be set that notifies the account holder if the system is detecting a leak at their home or business. The customer can also setup usage alerts which will generate an email when the account registers the usage established by the account holder. In short, customers will be given the tools and data they need to better plan and "Get to Know Your H20".

Why is the City replacing my water meter (or why is the City replacing all the water meters)?
Currently, the City uses three types of metering systems and multiple meter brands that range in age from three years to over 10 years. This variability poses operational challenges for City staff. The Advanced Meter System project will include one type of system and one brand for all meters, which will better equip City staff to maintain operations, manage inventory, and provide all customers with the same level of customer service.

Will I still be able to open the meter box with a standard meter key in order to turn the water off in an emergency?
Yes, a standard meter key will open the lid.

In older houses that don't already have a check valve, will a check valve be installed along with the new meter?
No.

Do you have any info on if/when smart gas meters are coming? 
Currently, it is unknown.


If you have questions or concerns, please call 972-304-3695.


If you are experiencing issues after the new meter

installation and need assistance, please call 877-853-2923 (toll-free).

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Finance

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Contact: Cayce Laye
Contact E-Mail Address: clay@coppelltx.gov
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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​255 Parkway Blvd.
PO Box 9478
​Coppell, Texas 75019

​972-304-3691
972-304-3571 fax​
finance@coppelltx.gov

   ​                            budget_icon.png​​

​The Finance Depar​tment'​s function is to collect, ​disburse, safeguard, invest and maintain records of th​e City's assets.  The Finance Department is comprised of the Finance, Purchasing, Tax, Combined Servic​es, and Utility Billing divisions.​​​​​​ 

Please review our FY2018-2019 Annual Operating Budget here​​ and the presentation regarding the budget here​.

​​Staff

​​Jennifer Miller, CPA​​
Director of Finance

Read Bio

​Kim Tiehen, CPA
Assistant Director of Finance

972-304-3693
ktiehen@coppelltx.gov

Cayce Lay, MPAcc
Budget Officer

972-304-3690
clay@coppelltx.gov

Sapna Narsian, CPA​
Chief ​Accountant

972-304-3556
snarsian@coppelltx.gov 

​Mary Huning, CPA​
​Accountant

972-304-7099​
mhuning@coppelltx.gov

Susan Ratton
Finance Project Coordinator

972-304-3692
sratton@coppelltx.gov

Sheryl Hall

Senior Accounting Technician

972-304-3696​
shall@coppelltx.gov

Brian Beck
Senior Accounting Technician

972-304-3688
bbeck@coppelltx.gov​

​Zeeshan Khan

Accounting Technician

972-304-5306
zkhan@coppelltx.gov

Gracie Love​

Accounting Technician

972-304-3687
glove@coppelltx.gov

Alison Bjorneby
Administrative Technician

972-304-5305
abjorneby@coppelltx.gov​

​​

Appointment---Fees-Report


Dates

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2018 Teen Court Dates:

  • October 15th, 29th
  • November 12th, 26th
  • December 3rd, 10th
  • 2019 Teen Court Dates:

    • January 14th, 28th
    • February 11th, 25th
    • March 4th, 18th
    • April 1st, 15th
    • May 6th, 2th
    • June 3rd, 17th
    • July 1st, 15th
    • August 5th, 19th
    • September 9th, 23rd
    • October 7th, 21st
    • November 4th, 18th
    • December 2nd, 9th

 

 

 

 

 

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Municipal-Court-Announcements

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​​​​Court Announcements

​***The Coppell Municipal Court has a delayed opening once a month. The date of this delayed opening as well as any other announcements are posted in red below. 

The Coppell Municipal Court will have a delayed opening on Friday, OCTOBER 26, 2018 at 9 am.

  • November  16th
  • December  14th

Back to Municipal Court Homepage

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Court-Procedures-and-Decorum

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​​​
​​
​​​Court Appearance


Pleas

Trials

Continuances

Appeals

Court Decorum

Court Dockets​ - Coming Soon!

Citation Payment Options
- Pay in Full​
- Deferred Disposition
- Driving Safety Course
- ​Extension of Time to Pay

Compliance Dismissals

Minors (Alcohol and Tobacco)

Community Service

Request for Time Served

Teen Court

Fines/Court Costs

Frequently Asked Questions

Procedimientos del Tribunal

Back to Municipal Court Homepage

​​Municipal Court Authority and Jurisdiction

The single most important source of municipal court authority and jurisdiction is the Texas Constitution which gives the state legislature the power to establish courts and their jurisdiction when it sees fit. The legislature exercised this power and first created municipal courts in the Corporation Court Law of 1899. This law has been codified in the Texas Government Code. Municipal courts also look to various other statutes and codes for authority and jurisdiction.

--Provided by the Texas Municipal Courts Education Center

The source of Court of Record Authority is the State of Texas Government Code, Chapter 30, Subchapter L.L.--Coppell. In addition, the following also authorize the Court: Coppell City Code, Chapter 5; 1996 Edition, and Art. 5 Sec. 31 Texas Constitution. ​

 


ADA Compliance Statement

 

PUBLIC NOTICE STATEMENT OF ADA COMPLIANCE

The City of Coppell acknowledges its responsibility to comply with the Americans with Disabilities Act of 1990. Thus, in order to assist individuals with disabilities who require special services (i.e. sign interpretative services, alternative audio/visual devices, and amanuenses) for participation in or access to the City of Coppell sponsored public programs, services and/or meetings, the City requests that individuals make requests for these services forty-eight (48) hours ahead of the scheduled program, service and/or meeting. To make arrangements, contact Vivyon Bowman, ADA Coordinator, or other designated official at 972-462-0022, or (TDD 1-800-RELAY, TX. 1-800-735-2989).

DECLARACIÓN DE AVISO PÚBLICO DEL CUMPLIMIENTO DE LA ADA

La Ciudad de Coppell reconoce su responsabilidad para cumplir con la ley de estadounidenses con discapacidades (ADA por sus siglas en in- glés) de 1990. Por ello, con la finalidad de ayudar a las personas con discapacidades que requieran servicios especiales (p. ejemplo, ser- vicios de intérprete, dispositivos de audio o video alternativos y amanuenses) o si usted no habla o no entiende el idioma Inglés y necesita un intérprete para la participación o acceso a los programas públicos, servicios y/o juntas patrocinados por la Ciudad de Coppell, la Ciudad requiere que estas personas soliciten estos servicios con cuarenta y ocho (48) horas de antelación a la fecha y hora señalada para dicho programa, servicio y/o junta. Para poder hacer los arreglos necesarios, contacte a Vivyon Bowman, Coordinador de ADA, o a otra autoridad designada al ​972-462-0022, o (TDD 1-800-RELAY, TX. 1-800-735- 2989). ​


 

*** Carrying a concealed or open carry handgun on the premises of the Coppell Municipal Court of Record is illegal. ​***


 

​​​​​​​​​

 
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​​​​​


Online Payment Options:
Pay in Full Online​​
- Request Deferred Disposition Online (Coming Soon!)
- Request Driving Safety Course Online ​(Coming Soon!)

Phone Payment Option

Mail Payment Option

In Person Payment Options

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​General Payment Information

 

You have several options to take care of your citation, which include: payment in full, driving safety course (if applicable), deferred disposition (if applicable), and community service​ (if applicable). Some of these options can be handled online, by phone, mail or in person. For more details please click on the menu options listed on the left of this page.

CONVICTION OF AN OFFENSE UNDER A TRAFFIC LAW OF THIS STATE OR POLITICAL SUBDIVISION OF THIS STATE MAY RESULT IN THE ASSESSMENT ON YOUR DRIVER'S LICENSE OF A SURCHARGE UNDER THE DRIVER RESPONSIBILITY PROGRAM.

* For more information regarding the Texas Department of Public Safety Surcharge Program please click here.



 

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Pay in Full Online

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​​​​​​Pay in Full


 
If you would like to pay your citation in full, you can do so online by using the Coppell Municipal Court Web Payment System. Please note that if you have a pop-up blocking software on your browser, you must disable it temporarily to open the link.

 
In order to pay online you will need the following information:
  • Citation Number
  • Driver's License Number
  • Date of Birth
  • Credit Card Information

 
Service fees apply.

 
Please be aware that if you pay your citation online, a final conviction will be entered on your case. A conviciton may result in the assessment on your driver's license of a surcharge under the Driver Responsibility Program.

 

Restrictions

  • You cannot use this service if you are seeking a dismissal. You must appear in court.
  • You will not be able to use this service to pay a fine for any citation issued to a juvenile. A juvenile is a defendant who was younger than seventeen (17) years of age at the time the citation was issued.
  • You will not be able to use this service to pay a fine for any alcohol (under age 21) or tobacco citations.
  • You cannot use this service to post a cash bond.

 

Disclaimers

  • The City of Coppell and the Coppell Municipal Court No. 1 make no guarantees, promises, or warranties regarding the accuracy of information provided on the payment site.
  • There is no guarantee that the online payment service will show all unpaid tickets.
  • Use of this service to submit payment constitutes acknowledgement that the City of Coppell and the processor of the electronic payments assume no responsibility for data entered by the service users.
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Phone-Payment-Option

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​Pay by Phone​

If you would like to pay your citation by phone, you can do so by calling the Payment Group at 1-800-444-1187.

In order to pay your citation by phone you may need the following information:

  • Citation Number
  • Driver's License
  • Date of Birth
  • Credit Card Information

Restrictions

  • You cannot use this service if you are seeking a dismissal. You must appear in court.
  • You will not be able to use this service to pay a fine for any citation issued to a juvenile. A juvenile is a defendant who was younger than seventeen (17) years of age at the time the citation was issued.
  • You will not be able to use this service to pay a fine for any alcohol (under age 21) or tobacco citations.
  • You cannot use this service to post a cash bond.

Please be aware that if you pay your citation by phone, a final conviciton will be entered on your case. The options of deferred disposition and driving safety course are not available by phone.

Conviction of an offense under a traffic law of this state or political subdivision of this state may result in the assessment on your driver's license of a surcharge under the Driver Responsibility Program.

Service fees apply.

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Resources Know Your H2O

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The-Hedgehog

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​​ The City of Coppell's mascot is the hedgehog. Why, you ask? Our service to the public helps build the community and creates the quality of life that our citizens enjoy. We improve through our BIG HAIRY - just like the hedgehog - AUDACIOUS GOAL of reimaging our services. This reimaging is defined as:

Changing our current way of providing services to a new and better way.


Every time our employees see a hedgehog replica, whether on a desk or as "Hedgehog Award" on a wall, it serves as a reminder to our one goal. It is the one thing we always want to do well…

Building Community through Public Service.

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Our-Culture

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OUR MISSION/VISION

THE CORNERSTONE

THREE ANCHORS

THE HEDGEHOG​​​

JOIN OUR TEAM







A Message from Mike Land, City of Coppell City Manager

​​

Welcome to the City of Coppell! We’re glad you’re here. 

Working for the City of Coppell is more than just a job. It’s being a part of a team that is focused on supporting one another, humbly serving our customers, and being the best we can be on a daily basis. Our culture is key to creating and continually evolving this environment of servant leadership, and we hold it in the highest regard. The concepts and ideals you will learn in this booklet are things we turn to and rely on each day to not only guide our interactions and decisions, but to ultimately help us seek out new ways to improve ourselves and our service. We trust you to carry these values with you, immerse yourself in the community, use them to truly live the Coppell culture and help us maintain a Family Community for a Lifetime. 

Coppell is a special place, and we hope you enjoy being a part of it. Welcome aboard. 


​​​​
​ ​

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4C Guide

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Utility-Operations

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​816 S. Coppell Road
P.O. ​Box 9478​​
Coppell, TX 75019​​
Phone: (972)462-5150
Fax: (972)462-5199

​The Utility Operations Division is responsible for the maintenance​ and operations of the water distribution and wastewater collection systems, which include ground and elevated storage facilities, water pumping and wastewater lift stations, wastewater collection mains and water distribution mains within the corporate limits of the city.  This division also performs meter maintenance functions on all customer water services throughout the city.

View the 2017 Water Quality Report​

​LOCATE BEFORE YOU DIG

If you plan to dig on your property where utility lines such as electric, water, sewer, cable, telephone and natural gas lines may be buried underground, please notify the affected utilities at least two days prior to digging. For your protection from possible serious injury and to avoid liability for damages to any underground utilities, please call the Utilities Division prior to digging at (972) 462-5150.

 
In order to have the location of water and sewer lines in the City's right-of-way identified, call the Utility Operations Division at (972)462-5150, Monday through Friday between the hours of 7 am and 4:30 pm. For the location of other utility lines such as electric, telephone, cable or natural gas, contact your provider of those services. Contact numbers are listed on your monthly bill. You may also call Dig TESS at 1(800) 344-8377 or go to the Texas One Call website​.

PRIVATE WATER LINE REPAIRS​

Technicians from the Utility Operations Division can turn your water meter off in order for you to make repairs on your private water line. Call (972) 462-5150 Monday through Friday between the hours of 7 am and 4:30 pm for this service. After repairs are completed, you can arrange to have Utility Operations personnel turn your water meter back on by calling the same number.

 
After normal business hours, on weekends and holidays, for emergency situations call (972) 462-5150 and the phone system will immediately page the on-call technician. The technician should return your call within fifteen minutes to get the necessary information regarding the problem. You will be asked to leave your name and phone number so the technician can return your call. You may also call Coppell Police Dispatch at (972) 304-3610.

 
 

WATER BACKFLOW PREVENTION

The purpose of a backflow prevention device is to keep unsafe drinking water from mixing with the potable water supply. A backflow prevention device is to be installed on:
  • all residential irrigation systems;
  • fire sprinkler systems;
  • commercial facilities where chemicals are used;
  • boiler systems; and
  • other systems where drinking water could become contaminated.
  • Backflow Prevention helps the City of Coppell ensure a safe drinking water supply for its residents.​
Backflow registration is for one year from the date of registration or re-registration. See printable form or online​ version.



 

SEWER PROBLEMS

You may experience sluggish drains in your home or business occasionally. You may also notice an overflow near the property line coming from your city cleanout. This could be caused by a blockage in the sewer line, or it may be the result of tree roots that have grown into the sewer line.

If you experience any of these problems, notify the Utility Operations Division of Public Works by calling (972)462-5150 Monday through Friday between the hours of 7 am and 4:30 pm. For emergency situations after normal business hours and on weekends and holidays, call (972)462-5150.  The phone system will immediately page the on-call technician who should return your call within an appropriate amount of time to get the necessary information regarding the problem. You will be asked to leave your name, phone number, and address so the technician can return your call. You may also call Coppell Police Dispatch at (972)304-3610.

Sewer overflows and backups can cause health hazards, damage to home interiors, and threats to the environment. One of the most common causes of sewer overflows is blockage by grease. Grease gets into the sewer system from household drains and poorly maintained grease traps in restaurants and other businesses. The easiest way to prevent the problem is to keep grease out of the sewer system by following these simple suggestions:

  • Never pour grease down sink drains or into toilets.
  • Scrape grease and food scraps from trays, dishes, pots, pans, utensils and cooking surfaces into a can or into the trash.
  • Don't rinse off oil and grease with hot water.
  • Do not put grease down garbage disposals. Put baskets or strainers in sink drains to catch food scraps and other solids, and empty the drain baskets/strainers into the trash.
  • Be cautious of chemicals and additives that claim to dissolve grease. Some of these additives simply pass grease down the pipes where it can clog the sewer line in another area.​
  • Talk to your friends and neighbors about the grease problem in the sewer system and how to keep it out.
  • Call the Utility Operations office at (972)462-5150 for more information.

 
 

TEMPORARY FIRE HYDRANT CONSTRUCTION METERS

Temporary fire hydrant construction meters are available to contractors working in Coppell during the life of their project. 

  • $1400.00 deposit is required for the meter.
  • Customer is NOT allowed to move meter or relocate meter to different jobs/projects; separate meters are required for individual projects. 
  • Only yellow fire hydrants may be used in conjunction with the meter. 
  • Customer must call Water Billing at (972)304-3695 between the 1st and 10th of each month to report the reading. 
  • Customer is responsible for the meter at all times while in their possession.

City will deposit the $1400.00 upon receipt.  A minimum bill that includes the first 1,000 gallons will be assessed and all water in excess of the first 1,000 gallons will be billed accordingly.

To apply and pay see online​ form.

Once approved and payment received, meter may be picked up at 816 S. Coppell Rd., Coppell, TX  75019.


​DIVISION STAFF

​Michael Garza, P.E.
Asst. Director of Public Works

(972)304-3681
mgarza@coppelltx.gov​

​Jamie Brierton
Project Manager

(972)462-5151
jbrierton@coppelltx.gov

​Jerry Davis
Water Operations Supervisor

(972)462-5187
jdavis2@coppelltx.gov

​Billy Williams
Waste Water Operations Supervisor

(972)462-5155
bwilliams@coppelltx.gov
Vacant

Administrative Technician

(​972)462-5150
utility​@coppelltx.gov

​Debbie Taber

Administrative Technician

(972)462-5156​
dtaber@coppelltx.gov

utility-billing

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​255 Parkway Blvd.
PO Box 947​8
Coppell, Texas 75019
972-304-3695
972-304-7091 fax
H2Obills@coppelltx.gov​

​​

The Utility B​illing department maintains normal business hours of 8 am to 5 pm, Monday through Friday. Customers may bring in payments during that time;​ outside of the normal hours, customers may mail payments, drop payments in the drive-thru drop box located at Town Center, or pay online.​​​​
   
 

PRIVACY NOTICE & F.a.q.s

​Information in your City of Coppell Utilities Department customer account record is generally considered public information under Texas Government Code, Chapter 552 (Public Information Act). However, the Texas Utilities Code, Chapter 182 (Rights of Utilities Customers), provides that a government-operated utility may not disclose personal information, or any information relating to the volume or units of utility usage or the amounts billed to or collected from a customer for utility usage, if the customer requests that the government-operated entity keep the information confidential. If you would like to request that certain information be kept confidential, under Texas Utilities Code, Chapter 182, please complete our online form​.

Why did the City send out the "Request for Confidentiality of Information Maintained by the City of Coppell Utility Department" form?​

The "Request for Confidentiality of Information Maintained by the City of Coppell Utility Department" form was sent to inform all Coppell utility customers concerning the release of information pursuant to the Public Information Act and provide our customers with a method for keeping their information confidential.

Does the City release the social security numbers of its utility customers?

No. While the Texas Public Information Act specifically allows Governmental Utilities to release addresses, telephone numbers, and account information, the state and federal laws specifically prohibit the release of anyone's social security numbers. Completion of the Privacy form provides additional support to the City to withhold account information from public disclosures.

Do I have to pay a fee to keep my information confidential?

No, the City does not charge for this service and has no plans to charge for this service. In the event it was determined that there was a cost to provide this service, staff would be required to bring an agenda item to Council for their consideration and approval. Again, this is a free service, and there is no plan to charge to keep your information confidential.

How do I elect to keep certain information confidential?

Please complete our online form. If you encounter any issues, please contact Utility Billing at 972-304-3695.​

Service Disruption

If your water service has been suddenly interrupted and you do not know the cause, please call the Utility Billing department at 972-304-3695. When water service has been discontinued for non-payment of a bill, the full amount of the bill plus a $20 reconnection fee must be paid before service is reinstated. Customers should contact the Utility Operations department to report water leaks, sewer back-ups, or water quality problems at 972-462-5150.

​water, Sewer, & Garbage Rates

The City of Coppell bases its water rates on meter sizes and employees a seasonal water rate structure to encourage conservation. Seniors and disabled persons are eligible for a discount on residential water, sewer, and garbage rates, with required documentation. For the specific rates and frequently asked questions, please visit our Rates webpage​.

SERVICE Set Up & Changes

The City of Coppell uses an online form to set up new residential utility accounts.  Please review the Service Agreement​.  Contact the Utility Billing department to transfer or cancel service or to set up commercial acco​unts.  Please use the online form​​ to make changes to your payment or contact information. Rental properties must be registered and inspected prior to a new tenant moving in and setting up a utility account. Visit Building Inspections​ for fees and scheduling. ​

Commercial​ customers will not be able to utilize the online form​.  Please c​omplete the Service Application and Service Agreement and return them to the Utility Billing Department either via email at H2OBills@coppelltx.gov or fax at 972-304-7091.

Paying Your Bill

Customers are billed monthly for water, sewer, and garbage services.  Payment is due no later than twenty days from the billing dates. After the 20th day, a 10% penalty will be assessed on the balance. If payment still has not been received within approximately 10 days after the penalty date, your service will be disconnected. Additionally, there will be a $20 reconnect fee to have your service reinstated. To avoid service being disconnected and being assessed the reconnect fee, customers unable to pay their bill in full by the due date should contact our office to make payment arrangements. Payment arrangements are done on a case-by-case basis. Customers may complete and sign a payment arrangement agreement in person or via fax.

​Electronic Bank Drafting Service

Customers may elect to have an automatic electronic bank draft occur for monthly water bill payments. Customers selecting this option will receive a monthly bill stating "Amount Due will be Bank Drafted - DO NOT PAY." Your bank will deduct the water bill amount approximately two to three business days prior to the due date printed on your bill. There is no charge for this bank draft plan and the draft option may be discontinued at any time by simply notifying the City in writing. At this time, please note that participating in the Voluntary Donations is not possible through the electronic bank drafting service.

Voluntary Donations

The City of Coppell has discontinued a voluntary donation program that was payable with the​ monthly water bill. Individuals and businesses wishing to donate to the City will need to contact the department responsible for the program they would like to assist​.

​​Staff​​

Jerry Benetato

Utility Billing Manager

972-304-7070​
jbenetato@coppelltx.gov

​​Regina Salazar​
Utility Billing Team Lead

972-304-3697
rjeminez@coppelltx.gov​



​Yoshio Ramirez
Meter Reader

yramirez@coppelltx.gov

​​​

Building-Inspections0702-3122

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As a protective measure for our residents, a building permit must be acquired from the Building Inspections Department for the replacement of all roofs, both residential and commercial. The permit ensures that the contractor is registered with the City and that a safety inspection will be performed.

Residential safety inspections include:
  • An external visual scan from the ground for obvious deficiencies, such as missing flashing.
  • An internal inspection that focuses on heater and water heater vents to ensure they are still in compliance and safe.
  • An internal inspection that identifies actual or potential damage from roofing nails or other damage in cases where certain gas supply piping products are presented.

Please note:

  • Roof replacement shall include the removal of existing layers of roof coverings down to the roof deck.
  • Roof top mounted Photovoltaic Systems (Solar Panels) may be damaged and need replacement or repair. This might require a separate permit. If they need to be removed to replace roofing , this must be done by a qualified contractor. A permit will be required for re-installation.
*An inspection will not be performed on "patch" repairs of less than one "square" (100 square feet - 10'x10') that do not affect vents or PV (Solar) Systems.*

First-time company registrations must be completed in our office at 265 Parkway Blvd, Coppell, TX. Once your company has been registered, you can apply for a permit online at our Citiz​en Self Service portal. For questions, call 972-304-3500.
Our goal is to keep you safe!


For a list of registered Roofing Contractors click h​​​e​​​r​​e(Updated as of 5:00 p.m., August 2, 2018​)
 


2015 international codes in effect may 11, 2017


​​​​
265 E Parkway Blvd.
Coppell, TX 75019
PO Box 9478
972-304-3500
inspect@coppelltx.gov

The Building Inspections Division administers and enforces the building construction, fire, zoning, and neighborhood integrity codes and ordinances in an effort to ensure a safe, well maintained community.

  

​Contractor Information

The Building Inspections Department requires contractors who do construction work in Coppell to register with the city.

 

Contractor Registration Form​​​​

New Contractor Requirements

On-Line Renewals (Currently we are not accepting on-line renewals.  Please contact Building Inspections at 972-304-3500.)



 

Fee Schedule / Forms and Applications

 

 

Permit Fee Schedule

Contractor Fees

Other Forms and Applications:


 


Adopted Codes and Ordinances

2015 International Codes



Rental Registration Program

The City of Coppell requires that all rental properties located in the city be registered.  Rental properties must be registered on or before January 31.

 
 

Single-Family On-line Payment  

Payment Instructions


For Multi-Family registrations please contact the Building Inspections Department.

 

Registration Forms and Inspection Checklist:


 

 

FOR POWER OUTAGES:

 

Emergency (after business hours) building inspections

To schedule an emergency building inspection please call the Emergency Hotline at 972-304-3551.

For Emergency Gas Leaks:

  • If you smell gas, call Atmos at 1-866-322-8667 or 911.
  • Licensed Registered Plumber will need to obtain a permit.  If after normal business hours, on weekends, or holidays please submit a permit online or next business day.  (For a list of registered plumbers click here.)
  • Once the job is completed the Licensed Plumber will call the emergency hotline at 972-304-3551 and schedule an inspection.
  • The on-call Inspector will make the necessary arrangements to inspect the repair and/or gas test.  (To see the On-Call list click here .)
  • Once the inspection has passed the Inspector will release it to Atmos.
  • The Homeowner will then need to contact Atmos to re-connect the gas line.  Atmos will not allow the Inspector to schedule the re-connect.

 ​
For Emergency Electrical Re-Connect:
  • Licensed Registered Electrician will need to obtain a permit.  If after normal business hours, on weekends, or holidays please submit a permit online or next business day.  (For a list of registered electricians click here .)
  • Once the job is completed the Licensed Electrician will call the emergency hotline at 972-304-3551 and schedule an inspection.
  • The on-call Inspector will make the necessary arrangements to inspect the electrical services.  (To see the On-Call list click here .)
  • Once the inspection has passed the Inspector will release it to Oncor.
  • The Homeowner will then need to contact Oncor to re-connect the electricity.  Oncor will not allow the Inspector to schedule the re-connect.

Frequently Asked Questions


Why does the City of Coppell require building permits?

The City of Coppell requires permits to verify that the construction or development will comply with building codes and zoning ordinances.  The building codes and zoning ordinances are adopted by the city council.  The development projects are also inspected to insure that they comply with all current building codes.

How do I request an after-hours EMERGENCY Building Inspection?

If you smell gas, call Atmos at 1-866-322-8667 or 911. To schedule an emergency Building Inspection (Gas Leak/Electrical Re-Connect) please call the Emergency Hotline at 972-462-5150.

Construction Noise

Construction activity is only allowed between the hours of 7 am and 7 pm, Monday through Friday, and between the hours of 9 am and 7 pm on Saturday, Sundays, and legal holidays.  An exception to these hours may be granted for special conditions.

How can I apply for a Special Events Permit?

For Special Events permits please contact Tiffany Anderson at 972-304-7052.

 

DIVISION STAFF

​Suzanne Arnold

Chief Building Official

972-304-3506
sarnold@coppelltx.gov

Stephen Meyer
Residential/Commercial Building Inspector

972-304-3511
smeyer@coppelltx.gov​

Jack Foster
Commercial Building Inspector

972-304-3510
bfoster@co​ppell​tx.gov

Danny Doster
Residential/Commercial Building Inspector

972-304-3641
ddoster@coppelltx.gov
​​​Violetta Espinoza

Administrative Technician II

972-304-3567
vespinoza@coppelltx.gov

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